1) Introduction
These Terms of Use (“Terms”) are a legal contract between you and Barko (“we,” “us,” “our”) and govern your access to and use of the Barko mobile applications and websites (collectively, the “Services”). By using the Services, you agree to these Terms. If you do not agree, do not use the Services. We may update these Terms from time to time; your continued use of the Services constitutes acceptance of the updated Terms.
2) Who may use Barko (Eligibility & Age)
You must be 13 years or older (or the minimum age of digital consent in your country) to use the Services. If you are under the age of majority, you may use the Services only with consent and supervision of a parent or legal guardian, who agrees to these Terms on your behalf.
3) Account & Access
You are responsible for the accuracy of your account information and for maintaining the confidentiality of your login credentials. You are responsible for all activity that occurs under your account.
4) Use of the Service; Suspension
We may refuse to offer or may suspend or terminate your access to the Services at any time and without notice, including if we believe you have violated these Terms or applicable law. During suspension you may not contribute content, contact other users, or otherwise access the Services.
5) AI & Safety; No Veterinary/Professional Advice
The Services use artificial intelligence to analyze user-submitted information and videos and to generate training guidance. AI outputs may be incomplete or incorrect. Use your judgment and train safely. Do not attempt exercises that could harm you, your dog, or others.
Content in the Services is for educational purposes only and is not veterinary, medical, or professional behavioral advice. Consult qualified professionals for health or behavior concerns.
6) User Content & License; Moderation
You retain ownership of videos, images, text, and other materials you submit (“User Content”). You grant Barko a worldwide, non-exclusive, royalty-free, transferable and sublicensable license to host, store, process, reproduce, modify, adapt, display, perform and otherwise use your User Content solely to operate, provide, maintain and improve the Services (including generating AI analyses, quality assurance, and troubleshooting).
You represent you have the necessary rights and permissions to submit User Content (including consent from anyone who appears in it). We may remove or disable content or suspend accounts at our discretion, including for repeat intellectual-property infringement.
Optional (include only if applicable): With your opt-in consent, we may also use User Content to train and improve our AI models.
7) Prohibited Uses & Content
By using the Services you agree not to:
Disrupt, negatively affect, or interfere with other users’ enjoyment of the Services or our networks.
Access the Services using robots, crawlers, scrapers or similar automated means, except as allowed by our robots.txt.
Upload or share pornography, graphic violence, illegal content, or content that infringes any third-party rights (copyright, trademark, patent, trade secret, privacy, publicity, or other proprietary rights).
Upload or share content that is obscene, hateful, harassing, or that threatens or demeans any person or group.
Upload content depicting or encouraging animal abuse or cruelty, or instructions reasonably likely to cause harm to animals or people.
Attempt to probe, scan, or test the vulnerability of the Services, or circumvent security or access controls.
Share unsolicited or unauthorized advertising or promotional materials (spam).
8) Changes to the Services and to these Terms
We may change, update, or discontinue all or part of the Services at any time. We may change these Terms at any time; updated Terms will be effective upon posting. If you do not agree to the updated Terms, you must stop using the Services.
9) Subscriptions, Free Trials & Billing
Some features require a paid subscription or in-app purchase processed by Apple App Store or Google Play.
Auto-renewal: Subscriptions renew automatically at the end of each period unless canceled at least 24 hours before renewal.
Manage/cancel: Use your device account settings (App Store / Google Play). Cancellations apply to the next period.
Free trials: Charges begin when the trial ends unless you cancel before it ends.
Pricing changes: We may change prices or plans; where required we will provide notice and the new price applies at the next renewal.
Taxes: Prices may exclude taxes; taxes may be added where applicable.
Refunds: Billing and refunds are handled by the app store and are subject to its policies. Barko does not issue direct refunds for store purchases.
10) App Store Terms
Your use of the mobile apps is also governed by the Apple Media Services Terms or Google Play Terms. For iOS apps, these Terms incorporate Apple’s Standard EULA to the extent permitted; if there is a conflict, the applicable store terms may control.
11) Intellectual Property (Barko IP)
Unless otherwise specified, the Services and all materials on or within them—including site/app design, text, graphics, logos, images, icons, audio/video, and the arrangement thereof—are owned by or licensed to Barko and are protected by intellectual-property laws. All rights not expressly granted are reserved. Except as permitted by law, you may not reproduce, distribute, modify, retransmit, or publicly display any materials without the prior written consent of the rights holder.
12) Feedback
If you send us comments, ideas, or suggestions (“Feedback”), you acknowledge that such Feedback is non-confidential and you assign to Barko all rights to use it without restriction or compensation.
13) Third-Party Services
We use third-party services (e.g., Firebase, Meta/Facebook App Events, hosting, analytics, crash reporting, support tools) to operate and measure the Services. Use of the Services acknowledges that data may be processed by such providers as described in our Privacy Policy.
14) Privacy
Please review Barko’s Privacy Policy at https://barkoapp.com/privacy-policy, which explains how we collect, use, and share information.
15) Disclaimers
The Services and all content are provided on an “as is,” “as available,” and “where-is” basis without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, secure, or error-free, or that content will be accurate or reliable. We do not warrant against viruses, spyware, or malware that may be installed on your device.
16) Limitation of Liability
To the maximum extent permitted by law, Barko will not be liable for any indirect, incidental, consequential, special, economic, or punitive damages, whether incurred directly or indirectly (including loss of data, revenue, profits, use, goodwill, or other intangible losses). Our total liability for any claim relating to the Services is limited to the amounts you paid to Barko (if any) during the 12 months preceding the claim.
17) Indemnification
You agree to indemnify and hold harmless Barko, its affiliates, and their officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to (a) your User Content, (b) your use or misuse of the Services, or (c) your violation of these Terms or applicable law.
18) Local Laws, Export Control, Governing Law & Venue
You are responsible for compliance with local laws in your jurisdiction, including laws regarding the export of technical data from Sweden or the country where you reside.
These Terms are governed by and construed in accordance with the laws of Sweden. Any dispute related to these Terms or the Services will be subject to the exclusive jurisdiction of the courts of Sweden.
19) Termination
You may stop using the Services at any time. We may suspend or terminate your access at any time for any reason, including violations of these Terms. Sections that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, indemnification, and miscellaneous) survive termination.
20) Electronic Communications
You consent to receive electronic communications from us related to your account or the Services (e.g., service notices, updates). You can opt out of non-essential emails at any time.
21) Assignment; Severability; Force Majeure; Entire Agreement; Waiver
We may assign these Terms (e.g., in a merger, acquisition, or asset sale). If any provision is found unenforceable, the remaining provisions remain in full force. We are not liable for delays or failures due to events beyond our reasonable control (force majeure). These Terms constitute the entire agreement between you and Barko regarding the Services and supersede prior or contemporaneous agreements. Our failure to enforce any provision is not a waiver.
22) Usage limits
To ensure fair and consistent access for all users, Barko includes a 30-day usage limit of 2 million AI tokens per user account. If you reach this limit, access to AI-powered features will pause until tokens are available again. We reserve the right to adjust these limits in the future in order to maintain service quality, prevent abuse, and ensure reliable access for all users.
23) Contact Us
Questions about these Terms? Contact us at info@barkoapp.com